Privacy Policy

1. General notes on the use of our website

Thank you for visiting globalflexoffice.com. The protection of your privacy is our utmost importance.

In the following articles, we will inform you in detail about how your data are handled on this website through the responsible provider, THIEN LONG (VN) JSC. (Hereinafter also: "globalflexoffice.com", "we" or "us").

1.1 Storage of access data

Every time you visit our website, the data regarding this process will be stored in a protocol file on the server of our provider.

This data record comprises your IP address, date and time of the query, name of the requested file, filename from which the file was requested, the transferred data volume and access status, a description of the web browser and operating system used and the name of your Internet Service Provider. These data are collected for technical reasons to ensure a smooth connection and comfortable use of the website, as well as evaluation of system safety and system stability. Our legitimate interests follow from the purposes listed above for data collection and storage. Under no circumstances shall we use any collected personal data to conclude your personalities.

The evaluation will only take place for statistical purposes and without any personal references. We shall only collect, use and pass on any further personal data if this is permitted by law or if you consent to data collection.

1.2 Contact

If you contact us, e.g. by contact form or email, the information you provide shall be saved for processing of your query and the case that any subsequent questions arise. Our legitimate interest is in achieving the best user satisfaction and to make our services more attractive that way.

1.3 Newsletter

If you sign up for our newsletter, we will use your email address to send you the newsletter. You may unsubscribe from it at any time by clicking on the link on the bottom of the email or by contacting contact@globalflexoffice.com. Your email address shall not be used in any other manner. The data processing shall take place solely based on the consent granted by you. 

If you open the newsletter or click a link in it, this will be logged by our web server (date, time, email address). This serves statistical purposes. These data will not be combined into personal usage profiles. Our legitimate interest is in improving and optimizing our services.

The references to commercial use shall not be affected by this.

1.4 Integration of services and third-party contents

In some cases, this website may integrate contents of third parties, e.g. map material of Google Maps, RSS feeds or graphics from other websites. This always requires that the providers of these contents (hereinafter: "Providers") use your IP address. Without your IP address, they would be unable to send the contents to your browser. The IP address is therefore required to present these contents. We strive to only use such contents the providers of which only use the IP address for providing the contents. However, we cannot influence it if the providers store the IP address, e.g. for statistical purposes.

For more information on the corresponding services and social plugins, see the further statements in this data protection statement.

1.5 Cookies

We use "cookies" to make the use of our website easier.

Cookies are small text files that your browser may store on the hard disc of your computer and help you use our website.

We use cookies to better understand how our website is used and to improve navigation. For example, cookies help us determine whether a page of our website has been visited before.

Cookies also enable us to see if you have visited our website before or whether you are a new visitor. These cookies do not store your data. You can set your internet browser so that the storage of cookies on your hard disc is prevented or so that you will be asked every time if you agree to cookies being placed.

Cookies once placed can be deleted again at any time as well. How this works in detail can be taken from the operating instructions of your browser.

You may use our website without using cookies as well, but there may be restrictions.

If nothing different is stated below, the personal data processed by cookies are required to maintain our legitimate interests and those of third parties.

For more information on other services that may also use cookies, see the further statements in this data protection statement. 

2. Your rights

You have the right, at any time:

• And without stating reasons, to demand information about the data concerning you that are stored by us. The inquiry will not cause any costs for you, except for any connection fees from your provider;
• To have collected data blocked, rectified, restricted or erased if the statutory prerequisites are met;
• To object to processing for sending you the newsletter and other direct marketing;
• To object to other processing of your data if the statutory prerequisites are met;
• To revoke any consent given to us for collection and use of data without stating any reasons;
• To receive the personal data you have provided in a machine-readable format and to transmit them to another controller;
• To file a complaint with a supervisory authority, not with standing any other legal remedy under administrative law or in court.

3. Other notes

3.1 Forwarding and transmission of personal data

Unless indicated differently in this data protection statement, your data will not be passed on or transmitted to any third parties and they will be processed only within Vietnam.

3.2 Safety

When data are communicated in open networks, such as the internet, protection of the transmitted data according to the current state of the art cannot be comprehensively ensured and they cannot be seamlessly protected against third-party access. Therefore, do not send us any confidential data through the internet (e.g. by email) without sufficient protection.

3.3 Obligation to the provision of personal data

There is no statutory obligation to provide the data. Provision of the data may be required from case to case to enable us to render our services (e.g. provision of a contact address when using the contact form). If the data are not provided in these cases, we may only be able to render our service with restrictions.

globalflexoffice.com is responsible for cooperating in providing customers’ personal information upon request from authorized state agencies. Aside from this, no one has the right to infringe on the personal information of customers.